FAQ #1

Get an offer

When will I receive a valuation?
We typically send you the valuation via email immediately after you enter your data. Some vehicles require a manual review, which may take a little longer in rare cases.
How do you determine the value of my vehicle?
Our automated valuation is based on current market prices and internal data regarding your specific model. We also take optional equipment and mileage into account.
When can I expect an offer?
We will provide you with our purchase offer no later than 48 hours after the auction starts.
I didn't enter certain data; where can I submit it later?
If you have forgotten something, you are welcome to send us an email or give us a call. We will then complete your data manually.
Is your offer binding for me?
No, our service is completely non-binding and risk-free for you. After the auction, we will contact you with a concrete purchase offer. You decide for yourself whether or not to accept it.
My vehicle is financed. Can I sell it to Aampere?
Yes, you can. In this case, we will transfer the purchase amount directly to your financing bank. You only need to cover the difference with your bank, or we will transfer it to you if the balance is positive.
FAQ #2

Receive offer

How quickly do I have to decide after receiving an offer?
Your offer is binding for 24 hours. If you decide at a later date, we will have to discuss it with the interested party on a case-by-case basis.
My car is fetching a lower price than expected; what is the reason for this?
If the price offered is lower than you expected, there may be several reasons for this. Some models are in less demand than others, and market conditions are constantly changing.
Do I have to deregister my car before selling it?
Yes, this is necessary so that the vehicle can be exported to other EU countries.
Who am I entering into a contract with?
Your sole contractual partner for the sale is us, Aampere GmbH.
FAQ #3

Accept offer

Is the service really free of charge for me?
Yes, the entire process is free of charge for you as the seller—from pickup to the conclusion of the contract. The costs for transport and processing are covered by the dealers.
You are never under any obligation to pay. Even if you decide against our purchase offer, there are no fees or service charges. Such cost models, which are sometimes common on other platforms, do not exist at Aampere.
I have accepted the offer, when will my vehicle be picked up?
After accepting the contract, the vehicle can be picked up within 5-7 business days. Once signed, one of our team members will contact you to schedule an appointment.
What do I need to keep in mind for the vehicle pickup?
At the time of pickup, your vehicle should be charged and clean. Additionally, the vehicle must be deregistered.
Who will pick up my vehicle?
A logistics company commissioned by us will handle the pickup at your location. Depending on the location, your vehicle will either be driven away or loaded onto a truck.
Who is liable if damage occurs during delivery?
As soon as you hand over the vehicle and the documents, the insured logistics company is responsible for any potential damage.
When and how do I get my money?
You will receive your money before the vehicle is picked up. The full amount is transferred directly from our business account. This gives you plenty of time to verify receipt of payment before your vehicle is collected.
FAQ #4

Company FAQs

How do you make money?
Our purchase offer is based on the highest dealer bid. We earn the difference between this dealer bid and our purchase offer—fairly structured and purely performance-based. This means we only earn money if the sale actually goes through. We share the same goal as you: a smooth and successful selling experience.
Do you buy the vehicles yourselves?
If you accept our purchase offer, we buy your vehicle as an intermediary. Aampere GmbH acts as your contractual partner, and payment is handled directly by us. This ensures a pleasant, simple, and secure selling experience for you.
Where are the vehicles sold?
Our partner network currently includes Denmark, Finland, and the Netherlands. We are constantly expanding our network to ensure we always provide you with the best possible offer. Our goal is to establish a circular economy for electric mobility across Europe that is both economically and ecologically sustainable.